Privacy policy

Privacy Policy – Eclipse Fencing Ltd

At Eclipse Fencing Ltd, we value your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from www.eclipsefencing.co.uk (the “Site”).

1. Personal Information We Collect

Device Information:
When you visit our Site, we automatically collect information about your device, such as:

  • Web browser type

  • IP address

  • Time zone

  • Cookies installed on your device

  • Pages or products you view

  • How you interact with the Site

We collect this information using:

  • Cookies – small data files stored on your device. Learn more at All About Cookies.

  • Log files – track actions on the Site, including IP address, browser type, referring/exit pages, and timestamps.

  • Web beacons, tags, and pixels – electronic files that record how you browse the Site.

Order Information:
When you make or attempt a purchase, we collect:

  • Name and contact details (email, phone)

  • Billing and shipping addresses

  • Payment information (e.g., credit/debit card details)

Together, Device Information and Order Information are referred to as Personal Information.

2. How We Use Your Personal Information

We use your information to:

  • Process and fulfill orders, including payment and shipping

  • Communicate with you about your order

  • Detect and prevent fraud or other risks

  • Provide marketing and promotional communications (if you have opted in)

  • Analyse and improve our Site, products, and advertising campaigns

3. Sharing Your Personal Information

We may share your Personal Information with trusted third parties to help us operate our business, such as:

  • Shopify – powers our online store. More info: Shopify Privacy

  • Google Analytics – helps us understand how customers use the Site. More info: Google Privacy

We may also share your information to:

  • Comply with laws, regulations, or legal requests

  • Protect our rights and prevent fraud

Targeted Advertising:
We may use your information to provide ads you may find relevant. You can opt out here:

4. Do Not Track

We do not currently change our data collection or usage practices in response to “Do Not Track” signals from browsers.

5. Data Retention

We retain your Order Information for our records unless you request that we delete it.

6. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The most current version will always be available on this page.

7. Contact Us

If you have questions, concerns, or complaints about our privacy practices, please contact us:

Email: sales@eclipsefencing.co.uk
Address: Martin Moor, Metheringham, Lincoln, LN4 3BQ, United Kingdom